At Chaखna, we are committed to delivering your favorite snacks fresh, fast, and safely to your doorstep. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time
  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high demand, sales, or festive periods, processing may take slightly longer.

Shipping & Delivery Time
  • Standard delivery time is 3–7 business days across India depending on your location.
  • Metro cities may receive orders faster, while remote areas may take a bit longer.
  • Delivery timelines are estimates and may vary due to external factors like logistics delays, weather conditions, or public  holidays.

Shipping Charges
  • We may offer free shipping on selected orders or above a certain order value.
  • A small shipping fee may apply for orders below the minimum value (shown at checkout).
  • Additional charges may apply for Cash on Delivery (COD), if available. Shipping Coverage
  • We currently deliver across most serviceable pin codes in India.
  • If your location is not serviceable, you will be notified at checkout.

Order Tracking
• Once your order is shipped, you will receive a tracking link via SMS/Email.
• You can track your order in real-time using the provided details.

Delays & Issues
While we aim for timely delivery, delays may occur due to:
  • Incorrect or incomplete address details
  • Customer unavailability at delivery location
  • Courier or logistics issues beyond our control Chaखna is not liable for delays caused by such external factors, but we’ll always help you track and resolve your order.

Damaged / Missing Orders
  • If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with proper proof (images/video).
  • Our team will review and provide a suitable resolution.

Failed Delivery / Wrong Address
• Please ensure your shipping details are accurate.
• Orders returned due to incorrect address or failed delivery attempts may incur reshipping charges.

International Shipping
• Currently, we do not offer international shipping.

Need Help?
For any shipping-related queries, feel free to contact our support team at:
✉️ Email: contact@tastechakhna.in
📞 Phone: +91 6378397412